We use cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used and to tailor advertising. By continuing to use this site you are giving us your consent to do this.

What our customers are saying

Follow these easy steps to show live captions in your Zoom Meeting:

 1.  Make sure captions are enabled on your Zoom account by watching this short video: 


2.   Schedule your Zoom Meeting at https://zoom.us/meeting as you normally would in the “My Meetings” tab and click “Save.” This will automatically bring you to the “Manage My Meeting” view of your meeting.  Click the “Start this Meeting” button at the top or bottom of this page:

zoom 1


3.  Once you’ve clicked “Start this Meeting”, your next screen will look like this:

zoom 2


Click the “Closed Caption” button located in the menu bar at the bottom of the page. This window will allow you to indicate you will be using a third party, Closed Caption Service. Click the “Copy the URL to your clipboard” section of this window and provide the resulting website link to Archive when you are scheduling captioning for your meeting.

* Once you have copied the URL to your clipboard, the website link you provide to VITAC will be long and start like this: https://wmcc.zoom.us/closedcaption?id=

4. Zoom Captioning then appears at the bottom of your screen and are accessible to your meeting participants by clicking the “CC” icon (the icon will be green once the captioner is ready):

zoom 3

 Once your meeting is complete, click “CC” at the bottom of your page before exiting this screen.

 If you have any questions about live captioning in Zoom, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 800-870-1795.


Corporate Office:
3702 Chase Court
Newtown Square, PA 19073

24/7 Customer Service: 800-870-1795
Email: info@archivecaptioning.com
Fax: 610-434-7553